Operations & support
Managed IT & infrastructure
We manage day-to-day technical work and help plan improvements, connecting endpoints, users, networks, servers and priorities in a coherent operational view.
Explore this solutionIT SERVICES + OUR OWN PLATFORM + SOFTWARE
We manage your IT.We build what comes next.
Infrastructure, cybersecurity, support and software built around your business needs. One team connecting technology with the way you work.
Established in 2006 Remote collaboration
C· COBRACORPSOPERATIONS VIEW
CONNECTED CONTEXT
Your IT, in focus.
Assets
Prevention
Support
Device history informs the next action
Built around your businessSystems · APIs · Workflow
Established in 2006Based in Jundiaí · BrazilRemote collaborationProprietary technology
THE FULL COBRACORPS PICTURE
From today’s operations to the solution you still need.
01
IT services that support daily operations
Management, infrastructure, security, support and digital forensics aligned with business priorities. We organize the environment, assist your team and plan technical improvements.
Learn more02Our own technology for better visibility
The Cobracorps platform brings operational context together. Cobracorps TI Agent connects Windows endpoints with support, inventory and preventive maintenance workflows.
Learn more03Software built around your requirements
We build systems, portals, dashboards and integrations around how your business works. Each project starts with a real problem, a defined scope and a delivery process that leaves room to evolve.
Learn moreWHAT WE CAN DELIVER
What do you need to solve next?
Connected services to keep operations running, strengthen protection and create new possibilities.
Security & continuity
Cybersecurity & environment protection
We strengthen networks, devices, identities and access through technical review, appropriate configuration and preventive routines.
Explore this solutionSoftware & improvement
Custom software development
We build systems around customer needs: web applications, portals, management dashboards and operational workflows shaped by how the business works.
Explore this solutionSoftware & improvement
Automation, APIs & system integration
We develop integrations and automations that connect systems, reduce manual steps and deliver information where the process needs it.
Explore this solutionOperations & support
Networks, Wi-Fi & connectivity
We design, organize and manage corporate networks to connect people, locations and systems with suitable capacity and access rules.
Explore this solutionSecurity & continuity
Digital forensics & technical analysis
We assess devices, storage media and digital artifacts to clarify technical questions, with attention to evidence integrity, methodology and analytical limitations.
Explore this solutionCONSOLE + AGENT + TEAM
Support starts with context. Devices, service requests and technical history in one place.
Developed by Cobracorps to connect service context and Windows endpoint oversight.
Operations
Devices and support in the same picture
The central console organizes the relationship between companies, endpoints and technical activities. Our team can review the context needed to oversee the environment.
Devices linked to the organization
Requests organized by priority
Maintenance activities tracked
Technical history linked to assets
Conceptual platform overview. This demonstration contains no customer information.
Inventory
Understand the devices your business depends on
The agent helps identify hardware, software and system information. This foundation supports diagnosis and decisions about standardization and endpoint replacement.
Identity · organization and device
Hardware · endpoint configuration
Software · identified applications
System · Windows environment details
Technical inventory follows the scope and permissions established for the environment.
Maintenance
Preventive maintenance as an ongoing routine
Preventive activities can be managed through the console and recorded against the endpoint. Our team organizes checks and reviews the results to guide the next steps.
System health checks
Authorized maintenance tasks
Records of completed activities
Device-specific follow-up
Tasks are selected based on need, compatibility and the agreed service scope.
Service requests
A direct route from the employee to support
Employees can submit a request through the agent. In the console, our support team tracks the request with its context, priority, owner and history.
Request initiated on the computer
Connection to the affected device
Priority and ownership organized
Service messages and history
The service request workflow is agreed with your company during onboarding.
Diagnostics
Technical information for more informed interventions
Windows environment checks and authorized remote actions assist the technical team. Resources are used according to the situation and applicable permissions.
On-demand technical checks
System event review
Health and update context
Authorized remote support actions
Checks assist diagnosis. Technical staff remain responsible for assessment and intervention decisions.
History
The next decision starts with what happened before
Maintenance and requests linked to an asset preserve knowledge of the environment. That history provides context for recurring issues and future infrastructure planning.
Maintenance linked to each endpoint
Previous requests and interventions
Context for recurring issues
Information for technical planning
Record organization and availability depend on the modules used in the service.
The Cobracorps TI Agent is designed for Windows endpoints and supports our managed service operation. Capabilities, permissions and routines are agreed during environment assessment and scoping.
Explore the platformCustom software
Your process is unique. Your software can be, too.
We turn day-to-day needs into business systems, portals, dashboards, automation and integrations. From discovery to support after delivery.
Explore custom software developmentTell us what you need to buildCOBRACORPS / BUILD01 → 04
YOUR PROCESSDesigned around your needs
WorkflowsDataDashboards
DISCOVER · BUILD · CONNECT · EVOLVE
HOW WE WORK
We can join where your business needs us.
Ongoing IT management, support for your internal team or a focused project.
Ongoing managed IT
A recurring engagement that connects infrastructure oversight, support, preventive work and technical improvement.
- Oversight of the agreed infrastructure scope
- Support and service-request organization
- Applicable inventory and preventive routines
- Improvement planning and prioritization
Companies that need a consistent team to coordinate their IT operations.
Discuss this modelSupport for your internal IT team
Additional technical capacity with clear responsibilities and collaboration with your existing team and vendors.
- Specialist support for defined needs
- Delivery of selected projects or improvements
- Documentation and knowledge transfer
- Technical coordination with the accountable team
Organizations with internal IT that need expertise, project support or additional capacity.
Discuss this modelScoped projects
A defined objective, delivery plan and acceptance criteria for new software or a targeted change to your environment.
- Requirements and dependency assessment
- Scope and delivery milestones
- Agreed implementation, testing and acceptance
- Documentation and post-delivery support planning
Companies addressing a specific software, integration, infrastructure, security or digital-analysis challenge.
Discuss this modelIndustries
The same technical care. Different ways of working.
We understand the workflow before defining the technology that fits each industry.
Healthcare, clinics and laboratories
Reception, care delivery and administration depend on accessible applications, reliable workstations and well-defined access.
Learn moreManufacturing and production
Operations need consistent connectivity across departments, asset oversight and a clear view of their IT dependencies.
Learn moreOffices and professional services
Teams need organized documents and applications, appropriate access and dependable day-to-day support.
Learn moreRetail and distribution
Administration, warehousing and service locations need to exchange information and access essential systems.
Learn moreGrowing businesses
New employees, devices and tools add complexity when IT grows without consistent standards.
Learn moreAgribusiness and traceability operations
Batch information, documents, photographs and process stages need to be connected for review and management.
Learn moreESTABLISHED 20062006COBRACORPS TI
Company
Hands-on experience. A business perspective.
Since 2006, we have evolved from technical support into an operation connecting IT management, security, digital forensics and software development. We are based in Jundiaí, Brazil, and collaborate remotely with distributed teams.
LG
Meet CobracorpsLeandro GuidoIT Manager · Digital Forensics · Founder
FREQUENTLY ASKED QUESTIONS
Let’s clarify what matters most.
Answers about custom software, our platform and how we can work with your business.
Does Cobracorps build software around a company’s requirements?
Yes. We start with the process that needs to improve, then define the appropriate solution: a web application, portal, dashboard, integration or automation. Requirements, scope, milestones and acceptance criteria are agreed before development.
How do you work with businesses in the United States?
We welcome inquiries in English and assess services and projects that can be delivered remotely. Before work starts, we agree on required access, time zones, responsibilities and scope. Cobracorps is based in Brazil; on-site activities require a specific arrangement.
Can you work alongside our internal IT team and current vendors?
Yes. We can take on a defined project or support your internal team. We agree on ownership and integration points so the engagement fits your existing organization.
What does Cobracorps TI Agent do?
The agent connects Windows endpoints to our managed operations. It supports inventory, preventive routines, health checks, service requests and technical history. Enabled features depend on deployment, the environment and the contracted service.
Do we need every service, or the agent on every project?
No. Engagements can be ongoing or project-based, and the need for the agent depends on the work. Custom development and forensic analysis, for example, have different requirements from managed endpoint support.
Can new software connect to the systems we already use?
We assess available APIs, access methods, documentation and permissions. That review establishes what can be integrated, how data should flow and where the current vendor needs to participate.
How are pricing, support hours and timelines determined?
The proposal considers your environment, users or assets, deliverables, priorities and engagement model. Service hours, response commitments and responsibilities are established in the commercial and contractual scope.
What happens after a system or project is delivered?
We agree on follow-up, documentation, user guidance and maintenance or enhancement arrangements. Continued support can be scoped to the needs of the project and your operation.
YOUR NEXT STEP
Let’s understand what you need.
Tell us how your business works and what needs to improve. We will define the next step together.